Tami Sutcliffe R E SU M E AMI SUTCLIFFE
972-542-2717
Email: bikechic@waymark.net

EXPERIENCE:

Reference Librarian:[2003]
Collin County Community College Library: McKinney, Texas
Develop and deliver a range of traditional and innovative library services including web-based resources. Serve as liaison between LRC and teaching faculty on matters of curriculum support through collection development and bibliographic instruction. Explain the use of reference sources, books, periodical indexes, CD-ROM, Internet, and online databases. Assist in collection development, bibliographic instruction, and development of operations guidelines. Answer reference questions from community, student, faculty and staff and assist teaching faculty in the design of library assignments.

Knowledge Management Librarian: [2002]
Verizon Communications E-Business Division - Strategy, Planning and Metrics Group - Irving, Texas
Provide information organization for corporate strategy group, collecting and distributing tacit knowledge while coordinating documents throughout a new process development program. Create indices and provide catalog of division projects. Advanced use of Visio, Access and Infrastructure Assessment tools.

Director of Library Research [2001] Taylor Winfield Inc., Dallas, Texas
Create and maintain information resources to support technical staff. Prepare abstracts and indexes while analyzing background information and compiling reports on areas of particular interest. Responsible for designing, coding and maintaining full corporate website, in addition to planning and writing all in-house documentation.

Internet Researcher/Technical Writer [2001] Alcatel USA,Networking Systems Group: Plano, Texas
Locate and translate scientific and technical information into easily understandable documents. Plan and edit technical reports. Create and archive research databases, in addition to cataloging on-going research efforts.. Advanced Word, PowerPoint, Excel, Quark and Windows 95 proficiency


Web Content Author:[2000] ithought.com: Dallas, Texas
Research, write and maintain library of over 100 syndicated consumer research articles published on Web site. See partial portfolio here: Create content offerings, prepare electronic copy for site, maintain information quality, identify potential links and edit work of Content Analysts. Maintain library of business requirements documents. Produce corporate HTML e-mail and newsletters on deadline.


Research Coordinator: [1999] Klynveld Peat Marwick and Goerdler, LLP: Dallas, Texas
Provide research materials and support for professional consultants via email, electronic document delivery, and internal websites. Responsible for training documentation and distributing specialized information throughout US system.


Web Page Designer: [1998] Texas Woman's University School of Library and Information Studies: Graduate Assistantship
Responsible for creating and maintaining web presence for the new School of Management. Write code for HTML homepage, maintain links and update files to server. Prepare documentation and present completed project to advisory committee.


Electronic Resources Manager: Serials, [1995-1998] Collin County Community College LRC, Plano, Texas
Responsible for assisting students and staff with all aspects of online searching, use of indices and database queries. Extensive MS Access, Word and Excel experience while producing department publications.


Technical Librarian, [1993-1995] Wyoming Technical Institute, Laramie, Wyoming
One-person staff, responsible for creating new library in private technical college. Developed floorplan, organized and shelved collection, hired and trained student staff, prepared budget and implemented collection development plan.


EDUCATION:
Master of Arts [Art History], 2004 -- California State University, Carson, CA.
Master of Library and Information Science, 1998 -- Texas Woman's University, Denton, Texas.
Bachelor of Arts, [magna cum laude] -- Texas Woman's University, Denton, Texas -- Major: English Minor: Visual Arts
Associates of Arts -- Central Wyoming College, Riverton, Wyoming -- Major: Journalism

PERSONAL INFORMATION:
Refer to personal homepage here: